Karseell Collagen Hair Treatment

7-Day Return

We value our customers and strive to ensure your complete satisfaction. If for any reason you are not fully satisfied with your purchase, you can return the product within 7 days of delivery.

Return Conditions:

• The product must be unused and in its original condition.
  
• All original tags, packaging, and the invoice must be included with the return.
  
• Certain items such as undergarments, personal care products, or customized items are not eligible for return.
  

Refund Process:

• Once your return is approved, the refund will be processed within 5-7 business days.
  
• Refunds will be issued to the original method of payment.
  

How to Request a Return:

1. Log in to our website/app.
   
2. Go to the ‘My Orders’ section and select the item you wish to return.
   
3. Submit a return request – our customer support team will arrange a pickup.
   

If you need any help, feel free to contact our customer support team.